Privacy Policy
Last updated: 28-08-2025, Thursday
This Privacy Policy explains how SQUE (“SQUE,” “we,” “our”) collects, uses, shares, and safeguards personal information when providing our websites, apps, browser extensions, subdomains, and related services (the “Services”). By using the Services, consent is provided to this Policy as permitted by applicable law.
Data We Collect
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Account Data: Name, email, agency details, billing info.
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Usage Data: Logins, actions taken, device/browser info, IP.
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Connected Profiles: Tokens/permissions from Instagram, Facebook, LinkedIn, X via OAuth.
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Content Data: Media, captions, schedules you upload.
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Support Data: Emails, tickets, feedback.
How We Use Data
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Provide and secure the Service
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Authenticate users and maintain sessions
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Schedule and publish posts to connected profiles
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Provide analytics and reports
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Billing, invoices, and tax compliance
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Improve features and troubleshoot
Lawful Basis (DPDP/legitimate interests)
We process data to perform our contract with you and for legitimate interests (service improvement, security). Where required, we rely on consent (e.g., marketing emails).
Sharing
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Service providers (hosting, analytics, email, payment).
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Social platforms you connect.
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Legal or compliance requests.
Data Retention
We retain account and content data for your subscription term and a reasonable period thereafter for backups, dispute resolution, and legal compliance. You may request deletion subject to legal holds.
Security
Industry-standard measures (encryption in transit, role-based access). No method is 100% secure.
Your Rights
Access, correction, deletion, and export where applicable. Contact us at contact@sque.com.
International Transfers
Data may be processed outside India by vetted vendors with appropriate safeguards.
Security
We employ administrative, technical, and organizational measures designed to protect personal information. No method is perfectly secure; avoid sending sensitive data over unsecure channels.
Children
Services are not intended for individuals under 18. We do not knowingly collect children’s data and will delete it if discovered.
Rights and Choices
Depending on location: access, correction, deletion, portability, restriction, objection; opt-out of targeted advertising and sale/sharing; restrict sensitive data use; withdraw consent; manage cookies and marketing preferences.
Exercising Rights
Contact: [privacy email]. Identity verification and authorized agent documentation (where allowed) may be required. Responses follow applicable timelines; appeal steps will be provided where required.
User Content and Licenses
Users retain ownership of content. License to SQUE is limited to operating and improving the Services.
Communications
Transactional messages are necessary. Marketing messages are sent with consent where required and include opt-out options. SMS/automated messages (if offered) require consent; standard carrier rates may apply.
Advertising and Interest-Based Ads
We and partners may use interest-based ads where permitted. Preference controls and recognized opt-out signals are honored as required.
India (DPDP Act 2023 and related rules)
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Data Fiduciary/Processor roles identified; Grievance Officer in Hyderabad with contact and timelines.
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Consent: free, specific, informed, unambiguous; withdrawal provided. Service is 18+.
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Rights: confirm processing, access, correction/update, erasure, portability (as applicable), grievance redressal; possible appeal to the Data Protection Board (when operational).
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Cross-border transfers: comply with country-allow lists and safeguards; disclose approach.
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Breach notifications: notify authority and affected individuals as required; maintain incident response procedures.
Changes
The “Last updated” date reflects the effective date. Material changes will be notified as required by law. Continued use after that date indicates acceptance.